Fundi is one of the leading student finance providers in South Africa, helping students with funding for their tuition, accommodation, and other educational expenses.
As a Fundi customer, you might need to change the phone number associated with your account.
Whether you’ve changed your number or need to update it for communication purposes, this process is fairly straightforward.
Why You Might Need to Change Your Phone Number on Fundi
There are several reasons why you might need to update your phone number on Fundi.
Perhaps you’ve switched to a new phone or mobile network.
Maybe your old number is no longer in use or you want to improve communication with Fundi.
Whatever the reason, ensuring that Fundi has your current contact details is important for receiving notifications, updates, and other essential information regarding your student finance.
How to Change Your Number on Fundi
Changing your phone number on Fundi is a quick and easy process.
Below, we’ll explain the steps you need to follow to successfully update your number.
1. Log in to Your Fundi Account
The first step in changing your number is to log in to your Fundi account on their official website.
You will need to enter your username and password to access your account.
If you haven’t set up an online account yet, you will need to create one by providing your personal details.
2. Go to Your Account Settings
Once you’ve logged in, you should be directed to your account dashboard.
Look for the “Account Settings” or “Profile” section.
This is where you can view and update your personal information, including your phone number.
3. Update Your Contact Information
In the Account Settings section, you should see an option to update your contact details.
Click on the “Edit” or “Change” button next to your phone number.
Here, you can enter your new phone number and verify the change.
4. Save Your Changes
After entering your new number, make sure to save the changes by clicking the “Save” or “Update” button.
This will ensure that Fundi has your new contact details.
You might receive a confirmation message or email to verify that your phone number has been successfully updated.
5. Confirm the Update
After saving the changes, it’s always a good idea to check that your new phone number is reflected in your account.
Log back into Fundi’s website or mobile app and ensure that the updated phone number is visible in your profile.
If everything is in order, your number change has been successfully completed.
Contacting Fundi Customer Support
If you prefer to update your phone number by speaking with a representative, you can always contact Fundi’s customer support team.
They are available to assist with any account-related inquiries, including updating your contact details.
1. Call the Fundi Helpline
You can reach Fundi customer support by calling their helpline number.
Ensure that you have your account details ready, including your student number, so the representative can verify your identity.
The customer support team will assist you with updating your phone number over the phone.
2. Email Fundi Support
Another option is to email Fundi’s customer support team.
Provide your account details and explain that you need to update your phone number.
You may also be asked to attach documents to verify your identity, such as a copy of your student ID or proof of address.
3. Visit a Fundi Branch (If Applicable)
If Fundi operates physical branches or offices near your location, you can visit in person to update your phone number.
This option might be more suitable if you encounter any difficulties with the online or phone processes.