Managing your education loan with Fundi comes with responsibilities, and one of the most important ones is making sure your monthly repayments are on time.
Many students and graduates who use Fundi services often ask: Does Fundi send monthly repayment reminders via SMS or email?
The simple answer is yes. Fundi helps borrowers by sending reminders through SMS and email. These reminders are meant to guide you and make sure you never miss a due date.
How Fundi Communicates With Borrowers
Fundi uses multiple ways to reach you. The most common communication channels are:
- SMS messages
- Email alerts
- Online account portal
- Customer care center (for follow-ups)
When you apply for a Fundi loan, you provide your mobile number and email address. These contact details are stored in Fundi’s system and used to send important updates, including repayment reminders.
So, to stay connected, it’s important that you keep your contact details up to date.
Does Fundi Send Monthly Repayment Reminders via SMS?
Yes, Fundi sends monthly repayment reminders directly to your phone via SMS. These messages are sent before your payment is due to help you prepare in advance.
Here’s what a typical Fundi SMS reminder can include:
- Your loan account number
- Amount due for the month
- Due date of your payment
- Banking details or payment instructions
- A reference number to use when paying
These SMS messages are short, clear, and straight to the point. They are usually sent a few days before your repayment date to give you enough time to arrange your funds.
How to Ensure You Receive Fundi SMS Alerts:
- Make sure your phone number is correct and active
- Keep your phone switched on and in good network coverage
- Save Fundi’s official SMS number or shortcode to avoid mistaking it for spam
- Avoid changing your number without notifying Fundi
Receiving SMS alerts is one of the easiest ways to stay reminded of your obligations, especially if you don’t always check your email.
Does Fundi Send Monthly Repayment Reminders via Email?
Yes, Fundi also uses email to send repayment reminders. Emails offer more space than SMS, so they usually contain more details about your account.
A Fundi reminder email can include:
- Your full name
- Total loan amount remaining
- Monthly amount due and payment date
- Payment history or past due balances
- Instructions on how to make your payment
- PDF statements (sometimes)
These emails are very useful for those who prefer to track their finances electronically or need to print payment records.
Tips to Make Sure You Receive Fundi Emails:
- Use an active email address you check regularly
- Check your spam or junk folder and mark Fundi emails as safe
- Add Fundi’s email address to your contacts or whitelist
- Do not delete important Fundi emails too quickly
- Keep your email updated in your Fundi account
How to Check or Update Your Contact Information on Fundi
If you’ve stopped receiving Fundi reminders, there’s a chance your contact info is outdated. To fix this, you can log in to your Fundi online account and check your profile settings.
Steps:
- Visit www.fundi.co.za
- Click on the “Login” button
- Enter your ID number and password
- Go to your Profile or Account Settings
- Check and update your email and mobile number
- Save changes
Alternatively, you can call Fundi’s customer service to update your details.
What If You Are Not Receiving Reminders?
If you are not receiving your monthly reminders, don’t panic. Here’s what you can do:
1. Double-check your contact details
Log into your Fundi account and confirm your mobile number and email are correct.
2. Check your spam or blocked list
Make sure Fundi messages are not being filtered out.
3. Contact Fundi directly
Call or email Fundi customer support. They can help verify your settings or resend your reminders.
4. Visit the Fundi portal regularly
Even without a reminder, you can log in anytime to view your payment due dates and amounts.
How to Stay Ahead of Your Fundi Repayments
Even though Fundi sends helpful reminders, it’s still your responsibility to stay on top of your payments.
Here are some tips to help you stay organized:
- Set your own phone reminders a few days before payment is due
- Use a calendar app to mark your due dates
- Enable debit orders through your bank for automatic payments
- Keep your Fundi login info safe so you can access your account anytime
- Create a monthly budget that includes your repayment amount
Taking small steps like these can help you avoid missed payments, penalties, or stress.
Final Thoughts
Does Fundi send monthly repayment reminders via SMS or email?
Yes, Fundi does. These reminders are sent to help you manage your loan and avoid missing payments. Whether it’s through a quick SMS or a detailed email, Fundi provides clear, timely alerts so you can stay on track.
To make the most of these services, always keep your contact details up to date and check your messages regularly. While reminders are helpful, staying consistent and proactive is the best way to manage your Fundi loan successfully.